There may be a variety of factors which are limiting you from earning TFuel. You may NOT earn TFuel if:
- There is more than one device connected. Only one device per IP can earn TFuel.
- You're on mobile and not connected to wifi.
- You have less than 2 peers.
- Your ISP doesn't allow bandwidth sharing.
- You have insufficient bandwidth.
Please note that earning TFuel on mobile is currently not yet supported for the iOS.
In the event that you have peers and are receiving and sending receipts, it's very likely that you are peered with guests on the Theta Network. Guests refer to other users that aren't logged in. Once those users log in, you will begin earning TFuel as usual.
Here's a link to learn more detailed info about TFuel on Theta: https://community.theta.tv/tfuel-advanced-faq